Customer Education/Customer Service
At GoGreen Hemp we understand that transparency embodies honesty and communication, and that a culture that is transparent builds trust. Our company's standard and values are aligned, therefore, there is no fear in disclosure. We take pride in providing our customers with the most transparent information possible. All of our CBD extract is third party tested for purity and potency. These CBD lab results can be easily accessed by scanning the QR code on any of our products and the batch number to match it. We also list all of our ingredients on our labels so customers can know exactly what is in the product they are using. In an unregulated marketplace, we strive to stay ahead to ensure that we provide our customers with the highest quality CBD products.
We understand the utter importance of rock-solid customer service. It is not just about the customer always being right. It's about treating our customers like family. We strive to provide excellent customer service to our customers each and every time there is contact. We pay attention to our customers, listen to their needs, and do everything to meet their expectations. Providing great customer service is a prominent part of our goals and objectives. In an effort to provide standout excellent customer service, we strive to create an exceptional experience and personalized service for our customers. Our staff is a reflection of our business, and is trained efficiently in order to reflect GoGreen Hemp and is of the quality that our customers expect. Customer service is kept in the forefront of our attention.
Knowledge is power. We take pride in providing our customers and the general public with reliable information through educational posts and our website blog. In our blogs, you will find numerous topics from how CBD can help your pet, to which CBD product me be right for you.
Whether you choose GoGreen Hemp or not, we want to help educate you to ensure you choose the CBD product that is right for you.
Not all CBD is created equally. From start to finish, we take tender care and love every step the way from cultivation to delivery, to provide quality products.
We use a clean CO2 extraction method, with no harsh solvents or chemicals to ensure a pure finish. The CO2 extraction uses pressurized carbon to pull out and isolate the cannabinoids from the plant by passing through different chambers in huge sophisticated extraction machinery. This works because although CO2 is a gas, at certain temperatures, it acts as a solvent. CO2 extraction is also used to make essential oils and coffee. You'll often hear that this extraction method is the best in business. That's in part because this extraction method is intricate and requires a lot of the sophisticated equipment that our partners use. If not done correctly, CO2 extraction can disrupt the structure of the cannabinoids and terpenes, which is why we and our partners are extremely patient through the process. In addition, we do a secondary extraction which ensures all unwanted THC is removed.
All of our hemp is grown in Colorado and is organically farmed, which means we never use pesticides or heavy metals. Our commitment to quality is second to none.
We know that CBD can be pricey. We are committed to providing some of the most economical prices on the market. We are able to do so through the various partnerships we have formed over the past three years.
Yes, we do understand that we may not be the lowest price, however, we can assure you that we do have the most economical prices for the superior level of quality products we provide. We believe that quality CBD products should be accessible to all who need them. That's why we have our assistance program in place to help those who may need a Helping Hand Assistance Program.
At GoGreen Hemp, we invest our time in fulfilling our customer's needs to the absolute best of our abilities. Our desire to build through transparency isn't just about attracting new business and customer retention. More than transparency, it's about growing customer relationships. Rather than put on a show, we would rather own the facts of our business and put them to work for us and our customers.
We hope this article has been useful, but if you have any questions please do not hesitate to reach out as our team will be more than happy to respond. You can reach us via phone at 954-533-0089 or via email at email@example.com
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If you are a business owner or store and would like to get in contact with our sales team send us an email at firstname.lastname@example.org