GoGreen Hemp Store Policies

These Store Policies set forth and summarize certain information and policies regarding the sale and purchase of GoGreen Hemp products through this website.

Website Disclaimer

This website contains general information about diet, health, and nutrition. None of the information is advice, and it should not be considered or treated as a substitute for advice from a healthcare professional. The contents of this website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition.

The general information and content on this website is provided "AS IS" without any representations or warranties of any kind, express or implied. GoGreen Hemp makes no representations or warranties whatsoever in relation to the health information on this website.

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition, you should seek medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in GoGreen materials or provided by any GoGreen representative, none of which is intended to be a substitute for medical diagnosis, advice, or treatment. If you are considering making any changes to your lifestyle, diet, or nutrition, you should consult with your doctor or other healthcare provider before doing so. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Neither GoGreen Hemp nor its representatives is providing any medical advice, and none should be inferred from any ideas, suggestions, testimonials, or other information set forth on this website or in other GoGreen Hemp materials or provided over the phone or in email correspondence. All of the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted, and GoGreen Hemp does not undertake any obligation to update such information after it is posted or to remove it if it is no longer accurate or complete.

Eligibility

GoGreen Hemp products are intended for adult use only. By placing an order, you confirm that you are at least 18 years of age (or the minimum age required in your state, whichever is higher). Our products are not for use by or sale to persons under the age of 18.

Product Availability, Prices & Orders

All purchases through our website are subject to product availability. We may limit or cancel the quantities offered on our website or limit the sale of our products or services to any person, household, or jurisdiction. Prices for our products are subject to change at GoGreen's discretion. We do not charge, and you are solely responsible for, taxes and duties of any sort. We reserve the right, in our sole discretion, to refuse orders. In addition, if we believe an order is false or fraudulent, we reserve the right to inform the relevant authorities.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible at support@gogreenhemp.com or (954) 533-0089. We process and ship orders quickly, so we cannot guarantee that a change or cancellation can be made before an order has shipped. If your order has already shipped, our 30-Day Guarantee (below) still applies.

Payment Methods

For online orders, we accept payment by Visa, Mastercard, and American Express. If a payment is not successfully settled due to an invalid payment method, declined credit, expiration, insufficient funds, or otherwise, we reserve the right to cancel your order. Orders are shipped only after receipt of full payment. GoGreen Hemp is not responsible for any charges, errors, or losses that may result from any payment method used for the purchase of our products.

Coupons

Coupon codes, including the first-order coupon code "FIRST," cannot be combined with any other coupon code or any other promotional or wholesale discount.

Shipping

We generally ship all items within 1 to 2 business days of receiving and accepting an order. GoGreen Hemp may ship using USPS, UPS, FedEx, or DHL. If there is a delay affecting our ability to ship, we will attempt to conspicuously post that fact on this site.

Customers in the United States and its territories can generally expect to receive their order within three (3) to five (5) business days. GoGreen Hemp requires a signature at delivery for all orders with a value of $250 or more. Requests for courier or overnight shipping cannot be processed through this website.

All products may or may not be available in your area. If a product is not available in your area, you will not be able to check out if the ship-to address is invalid.

Unless otherwise expressly agreed in writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. GoGreen Hemp is not responsible for delays or non-performance resulting from causes beyond its reasonable control, including acts of any government or outside force. Please contact us directly with any shipping questions.

Lost Packages

If a package gets lost in transit (very rare, though it does happen), GoGreen Hemp will not be responsible if the tracking information says the package was "delivered" — meaning the carrier successfully delivered it to the specified address. If the tracking says delivered yet the package can't be found, we ask that you first check with housemates or family to see if they received it without telling you. This happens fairly often.

Package Sent to the Wrong Address

If a package is sent to the wrong address because an incorrect address was provided by the customer at checkout, the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us. Please make sure your shipping address is accurate when ordering, as any mistake could significantly delay delivery. When placing an order over the phone, we will read the delivery address (and other information you provide) aloud to help confirm it is correct.

Damage During Shipping

We understand that mistakes happen, and we take customer satisfaction seriously. All of our products are quality tested and inspected before leaving our facility. Please check your shipment carefully upon arrival to ensure it has not been damaged or tampered with during shipping. All claims for damaged products must be made within 72 hours of delivery. Please contact us with detailed information and photos of the damaged product within that time frame.

Wholesale

Can I order products at wholesale pricing? Yes, if you are an approved retailer. Please contact us at wholesale@gogreenhemp.com to become a wholesaler. Minimum purchase requirements apply, and you will need to send us a copy of your reseller's license.

Terms of Sale & Return Policy

uring the checkout process you will be given the complete terms of your purchase. Included in these terms is your clear understanding that we are selling these products as containing cannabidiol from hemp oil. These products have not been evaluated by the FDA. We are committed to complying with FDA regulations, and because none of these products have been evaluated by the FDA, we make no claims as to the benefits of CBD (cannabidiol). Your acceptance of the terms of purchase means you agree to and understand this refund policy.

The GoGreen Hemp 30-Day Guarantee

We stand behind every product we make. If you're not completely satisfied, you may return your purchase within 30 days of delivery for a no-questions-asked full refund — whether the product is opened or unopened. Your satisfaction is our priority.

To start a return, contact us at support@gogreenhemp.com or (954) 533-0089 with your order number, and we'll guide you through the process. Once your return is received, your refund will be issued to your original payment method within 5 business days.

Get in Touch

Email: support@gogreenhemp.com Phone: +1 (954) 533-0089 Address: 6601 NW 14th St, Plantation, FL 33313

FDA Disclosure: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Hemp-derived CBD with <0.3% THC. All GoGreen Hemp CBD products are recommended for adult use only and are not for use by or sale to persons under the age of 18.